Pega Gen AI Training in Hyderabad
PegaHub's Pega Gen AI training shows working Pega developers how to use generative AI inside the latest Pega Infinity: GenAI Blueprint, Knowledge Buddy, GenAI Coach and LLM-powered automation. Classes are live in Ameerpet or online, with a hands-on project and a clear focus on using AI safely on real applications.
- Course fee
- ₹18,000no hidden charges
- Duration
- 3 monthsMonday to Friday
- Batches
- Before 10 AMor after 8:30 PM
- Level
- Needs Pega basicsCSA level recommended
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Attend a live Gen AI class before you join. We'll call you with the next demo date.
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What is Pega Gen AI, and why learn it?
Pega Gen AI is the set of generative AI features built into Pega Infinity. Instead of building AI separately, teams use it inside their Pega applications: to design an app from a business idea, summarise long cases, draft customer emails, answer questions from policy documents, or guide a user through the next step of their work.
Companies that run their operations on Pega are now adding these features to live applications, and they need developers who understand both the platform and how to use AI responsibly. That combination is still rare, which is why Gen AI is one of the most useful skills to add once you know Pega basics. At PegaHub, a Pega training institute in Ameerpet, students usually take this course after Pega Developer training.
What you'll learn in this course
- How generative AI and large language models work
- Pega GenAI features in the latest Pega Infinity
- Pega GenAI Blueprint for application design
- Knowledge Buddy for answers from company documents
- GenAI Coach and assistance inside case work
- Connect Generative AI rules and prompt design
- AI agents and automation inside Pega workflows
- Guardrails: human review, audit trails and responsible AI
Updated for the latest Pega GenAI features
Pega adds new generative AI features with every release. Our syllabus covers the ones teams are using on real applications now.
Pega GenAI Blueprint
Turn a business idea into a first application design, then refine it with the team in App Studio.
Knowledge Buddy
Answer employee and customer questions from policy documents and knowledge articles, with sources.
GenAI Coach
Guide users through the next step of a case with in-app suggestions.
Connect Generative AI rules
Call a large language model from a Pega rule, write the prompt, and use the result in a case.
AI agents in workflows
Where AI agents can take on routine steps in a Pega process, and where a person must stay in control.
Responsible AI
Human review, audit trails and guardrails for banking, insurance and healthcare projects.
Pega Gen AI course syllabus
Five modules over 3 months, taught on a live Pega environment, ending with a complete Gen AI project and interview preparation. Syllabus last updated: September 2026.
Module 1Introduction to generative AI and Pega
- What generative AI is and how it works
- Generative AI vs traditional AI and ML
- Large language models and their role in Pega
- Overview of Pega GenAI capabilities
- Enterprise use cases for Gen AI
- Setting up Pega for Gen AI work
Module 2Pega AI and decisioning foundations
- Pega Infinity platform architecture
- Customer Decision Hub basics
- Next-Best-Action fundamentals
- Adaptive and predictive models
- Predictive analytics in Pega
- Interaction history and data capture
Module 3Implementing Gen AI in Pega
- Pega GenAI Blueprint for application design
- Connect Generative AI rules
- Prompt design and testing inside Pega
- Generating case summaries and emails
- Knowledge Buddy and GenAI Coach
- Testing Gen AI features before go-live
Module 4Workflow automation with Gen AI
- AI agents inside Pega workflows
- AI-assisted case routing and assignment
- Intelligent document processing
- Customer journey orchestration
- Real-time content personalisation
- Human review, audit trails and guardrails
Module 5Project and interview preparation
- End-to-end Gen AI Pega project
- Project review and optimisation
- Explaining Gen AI work in interviews
- Practice questions on Pega GenAI
- Resume tips for Pega Gen AI roles
- Interview questions for Gen AI positions
Where Gen AI fits in a Pega career
Gen AI does not replace core Pega skills, it builds on them. Most students take this course after Pega CSA or while working on Pega projects, and use it to take on AI features in their current application or move into newer projects.
The course also covers when not to let AI decide: keeping human review, audit trails and clear rules in place, which matters in banking, insurance and healthcare. Read more about Pega certifications.
Your trainer: Lakshmi
Lakshmi has over 10 years of hands-on experience on Pega projects. Her classes are built around real project scenarios, so you learn where a Gen AI feature actually helps a business process, not just how to switch it on. Read more about PegaHub.
New to Pega? Gen AI builds on core Pega concepts, so we recommend starting with our Pega Developer training. Lakshmi can guide you on the right starting point during the free demo.
Pega Gen AI training fees, duration and batch timings
| Course fee | ₹18,000, no hidden charges |
|---|---|
| Duration | 3 months, Monday to Friday |
| Batch timings | Morning batch ends before 10 AM, evening batch starts after 8:30 PM |
| Mode | Classroom in Ameerpet, Hyderabad, or live online on GoTo Meeting (every session recorded) |
| Location | 1055, Kumar Basti, Aditya Enclave, Ameerpet, Hyderabad 500018. Get directions |
| Prerequisite | Pega basics at CSA level recommended |
| Project | End-to-end Pega application with Gen AI features |
| Placement support | Resume building, mock interviews and help applying to Pega openings |
Compare all courses on the Pega courses page, or see our Pega Decisioning training.
What our Gen AI students say
Reviews from students who completed this course at PegaHub.
PegaHub has been a game-changer for my career. The sessions were highly interactive, and Lakshmi's expertise made learning effortless. With their placement support, I secured a position at a leading MNC.
I highly recommend PegaHub for anyone looking to learn Pega Gen AI. The hands-on projects and personal attention helped me build confidence, and the placement assistance was excellent.
Pega Gen AI training FAQs
Questions students usually ask before joining. Still unsure? Call +91 93986 83614.
What is Pega Gen AI?
Pega Gen AI is the set of generative AI features built into Pega Infinity. It includes tools like Pega GenAI Blueprint for designing applications, Knowledge Buddy for answering questions from company documents, and GenAI Coach for guiding users inside their work. Developers can also call large language models from Pega rules to summarise cases, draft emails or process documents.
Which Pega GenAI features does the course cover?
The course covers Pega GenAI Blueprint, Knowledge Buddy, GenAI Coach, Connect Generative AI rules and prompt design, AI agents inside Pega workflows, and the guardrails needed to use them safely on real projects.
What is the course fee?
The fee is ₹18,000 for the full 3-month course, including live classes, recordings of online sessions, a hands-on project and interview preparation. There are no hidden charges.
How long is the course?
The course runs for 3 months, Monday to Friday. It covers Gen AI fundamentals, Pega GenAI features, integrating LLMs with Pega, workflow automation and a complete project.
What are the batch timings?
There is a morning batch that ends before 10 AM and an evening batch that starts after 8:30 PM, Monday to Friday. You can join in our Ameerpet classroom or live online on GoTo Meeting, and every online session is recorded.
Do I need Pega experience before joining Gen AI training?
Basic Pega knowledge at CSA level is recommended, because Gen AI features are used inside Pega applications. If you are new to Pega, start with our Pega Developer training first.
Is there a separate Pega Gen AI certification?
Pega GenAI topics are part of the current Pega platform and its developer learning path rather than a single standalone exam. This course builds on your CSA or CSSA knowledge and focuses on using Gen AI features on real projects.
How does Gen AI help my Pega career?
Companies are adding Gen AI features to their Pega applications, and they need developers who understand both the platform and how to use AI safely. Adding Gen AI skills to a Pega profile helps you stand out for new projects and senior roles.
How does placement support work?
After the course we help with resume building, mock interviews and sharing Pega openings. How quickly you get placed depends on your preparation and the interviews you attend.
Add Gen AI to your Pega skills
Join a free demo class, meet the trainer and check the next batch date.
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